PFTrack Studio Edition – End User Licence Agreement

IMPORTANT NOTICE: PLEASE READ THIS LICENCE CAREFULLY BEFORE INSTALLING OR USING THE SOFTWARE. BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENCE. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE SOFTWARE.

1. Licence Grant

This End User Licence Agreement ("Agreement") is a legal agreement between The Pixel Farm Ltd ("Licensor"), a company registered in England and Wales (company number 04580065), and the individual or organisation ("Licensee") accessing or using PFTrack Studio Edition ("the Software").

1.1. The Pixel Farm grants the Licensee a non-exclusive, transferable (within the same company) licence to use the Software for commercial or non-commercial purposes in accordance with this Agreement.

1.2. The Software may be operated under a floating licence system, managed via an online Studio Account under the control of an Account Owner, who is responsible for managing user access and licence allocation within the Licensee's organisation.

1.3. The licence is perpetual, unless issued as a time-limited rent-to-buy licence for a 5-day or 30-day period, in which case it shall convert to a perpetual licence upon fulfilment of the purchase conditions specified at the time of order.

1.4. All software updates and maintenance releases are included free of charge for the life of the licence.

1.5. A licence may be borrowed for use on a single authorised computer without an internet connection, as set out in clauses 4.5 to 4.11.

2. Ownership

2.1. The Software is licensed, not sold. All intellectual property rights in the Software, including any updates, documentation, and associated materials, remain the exclusive property of The Pixel Farm Ltd.

2.2. The Licensee acquires no ownership or proprietary rights other than the limited licence expressly granted herein.

3. Restrictions

3.1. The Licensee shall not:

a) Copy, reproduce, distribute, or resell the Software, except for making backup copies for archival purposes;

b) Decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Software, except to the extent permitted by applicable law;

c) Rent, lease, sublicense, distribute, or otherwise transfer the Software to third parties outside the Licensee's organisation without prior written consent from The Pixel Farm Ltd;

d) Remove or obscure any proprietary notices, trademarks, or disclaimers within the Software; or

e) Circumvent, modify, or interfere with any licence management or activation mechanism, including the borrowing mechanism described in clauses 4.5 to 4.11 and any period for which a licence operates without an internet connection, whether by altering a computer's system date or time or by any other means.

4. Services and Licence Borrowing

4.1. The Licensee acknowledges and agrees that:

a) Except as provided in clauses 4.4 to 4.11, use of the Software requires an internet connection to access services that run on servers operated by or on behalf of The Pixel Farm Ltd;

b) Data required for the operation of the Software or services may be transferred to and stored on such servers as necessary to fulfil The Pixel Farm's obligations under this agreement; and

c) The Licensee is solely responsible for procuring and maintaining all network connections and telecommunications links from the Licensee's own systems to The Pixel Farm's servers, including any costs, reliability, and security associated with those connections.

4.2. The Pixel Farm Ltd shall use commercially reasonable endeavours to ensure services are available at all times, except during planned maintenance windows or during unscheduled downtime that may result from outages or failures by third-party providers.

4.3. The Licensee acknowledges and agrees that such unscheduled interruptions are beyond The Pixel Farm's control and that no guarantee of continuous service availability is made.

4.4. If a computer running the Software under a licence that has not been borrowed loses its connection to The Pixel Farm's servers, the Software may continue to operate for a limited period following the loss of connection. The length of that period is determined by The Pixel Farm at its discretion and may be changed at any time. It is an automatic tolerance of interrupted connections and is not a facility the Licensee may invoke. Planned use of the Software without an internet connection requires a licence to be borrowed under clauses 4.5 to 4.11.

4.5. Borrowing is disabled for each computer authorised under the Studio Account unless the Account Owner enables it for that computer in the Studio Account. A user of a computer for which borrowing is enabled may borrow the licence in use on that computer for a period selected by the user of up to fourteen (14) days, or until the expiry of the licence if it is a time-limited licence, whichever is earlier ("Borrow Period"). The computer must be connected to the internet when the licence is borrowed.

4.6. For the duration of the Borrow Period, the borrowed licence is allocated exclusively to the borrowing computer, is unavailable to any other computer under the Studio Account, and may be used on the borrowing computer without an internet connection.

4.7. A borrowed licence may be returned to the Studio Account before the end of the Borrow Period from the borrowing computer while that computer is connected to the internet.

4.8. At the end of the Borrow Period, the licence is returned to the Studio Account automatically if the borrowing computer is connected to the internet. If the borrowing computer is not connected, licensed use of the Software on that computer ends, and the licence is returned when the computer next connects.

4.9. Borrowing does not create an additional licence, does not extend the term of a time-limited licence, and does not permit use of the Software on any computer that is not authorised under the Studio Account.

4.10. The Account Owner is responsible for all licences borrowed under the Studio Account.

4.11. The Pixel Farm may change the maximum Borrow Period, or suspend, modify, or withdraw the borrowing facility, at its discretion. Any such change shall not shorten a Borrow Period already in progress.

5. Support and Maintenance

5.1. The Licensee may access free community support via The Pixel Farm's public support forum at https://www.thepixelfarm.co.uk/group/pftrack-support-community.

5.2. Access to a ticketed technical support service may be purchased directly through the Studio Account system under The Pixel Farm's applicable support terms.

5.3. The Pixel Farm may, at its discretion, provide additional maintenance updates, patches, or performance improvements, which shall be made available at no extra charge during the lifetime of the licence.

5.4. The Licensee acknowledges and agrees that The Pixel Farm Ltd may, at its sole discretion and at any time, add, modify, suspend, or permanently discontinue any feature, functionality, or component of the Software, in whole or in part, without prior notice. This includes, but is not limited to, disabling certain services, tools, or integrations provided through the Software, either temporarily or permanently.

5.5. The Licensee acknowledges and agrees that continued access to or availability of specific features is not guaranteed, and use of the Software is subject to such changes as made by The Pixel Farm Ltd from time to time.

5.6. The Pixel Farm Ltd shall not be liable to the Licensee or to any third party for any loss, damage, or inconvenience resulting from any modification, suspension, or discontinuation of any functionality of the Software, except as required by applicable law.

6. Transfer and Account Management

6.1. Licences may be reassigned or transferred within the same organisation through the Studio Account system. A borrowed licence cannot be reassigned or transferred until it has been returned.

6.2. Transfers to external organisations are not permitted.

6.3. The Account Owner is responsible for managing all licence allocations, including borrowed licences, user permissions, and ensuring compliance with this Agreement.

6.4. The Account Owner may deauthorise any computer authorised under the Studio Account, and may authorise it again later. A computer holding a borrowed licence cannot be deauthorised until the licence has been returned or its Borrow Period has ended.

6.5. A Borrow Period cannot be ended early except by returning the licence from the borrowing computer. If a computer holding a borrowed licence is lost, stolen, destroyed, or otherwise beyond the Licensee's control, the licence returns to the Studio Account at the end of its Borrow Period, after which the computer may be deauthorised. The Account Owner remains responsible for the borrowed licence until then, and The Pixel Farm is not liable for any use of the Software on a lost or stolen computer.

7. Confidentiality and Security

7.1. The Licensee agrees to maintain the confidentiality of any activation codes, login credentials, or licence files provided by The Pixel Farm.

7.2. The Licensee shall implement reasonable measures to prevent unauthorised access to or use of the Software.

8. Termination

8.1. This Agreement shall remain in effect until terminated.

8.2. The Pixel Farm may terminate this Agreement immediately if the Licensee breaches any material term, including unauthorised copying, transfer, or misuse of the Software.

8.3. Upon termination, the Licensee must immediately cease all use of the Software, including use under any borrowed licence, and delete or disable all copies in its possession.

9. Limited Warranty

9.1. The Software is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement. The entire risk arising out of the use or performance of the Software remains with the Licensee.

10. Limitation of Liability

10.1. To the maximum extent permitted by law, The Pixel Farm shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, business interruption, or loss of data.

10.2. The total liability of The Pixel Farm, whether in contract, tort, or otherwise, shall not exceed the total licence fee paid by the Licensee.

11. Governing Law

11.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

11.2. The parties submit to the exclusive jurisdiction of the courts of England and Wales.

12. General

12.1. This Agreement constitutes the entire agreement between the parties with respect to the Software and supersedes all prior understandings or representations.

12.2. The Pixel Farm may amend this Agreement from time to time. Amendments take effect when the revised Agreement is posted on The Pixel Farm's website, and continued use of the Software after posting constitutes acceptance of the revised Agreement.

12.3. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

Last updated: November 2026