PFTrack Studio Edition – End User Licence Agreement

IMPORTANT NOTICE: PLEASE READ THIS LICENCE CAREFULLY BEFORE INSTALLING OR USING THE SOFTWARE. BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS LICENCE. IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE SOFTWARE.

1. Licence Grant

This End User Licence Agreement (“Agreement”) is a legal agreement between The Pixel Farm Ltd (“Licensor”), a company registered in England and Wales (company number 04580065), and the individual or organisation (“Licensee”) accessing or using PFTrack Studio Edition (“the Software”).

1.1. The Pixel Farm grants the Licensee a non-exclusive, transferable (within the same company) licence to use the Software for commercial or non-commercial purposes in accordance with this Agreement.

1.2. The Software may be operated under a floating licence system, managed via an online Studio Account under the control of an Account Owner, who is responsible for managing user access and licence allocation within the Licensee’s organisation.

1.3. The licence is perpetual, unless issued as a time-limited rent-to-buy licence for a 5-day or 30-day period, in which case it shall convert to a perpetual licence upon fulfilment of the purchase conditions specified at the time of order.

1.4. All software updates and maintenance releases are included free of charge for the life of the licence.

2. Ownership

2.1. The Software is licensed, not sold. All intellectual property rights in the Software, including any updates, documentation, and associated materials, remain the exclusive property of The Pixel Farm Ltd.

2.2. The Licensee acquires no ownership or proprietary rights other than the limited licence expressly granted herein.

3. Restrictions

3.1. The Licensee shall not:

a) Copy, reproduce, distribute, or resell the Software, except for making backup copies for archival purposes;

b) Decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Software, except to the extent permitted by applicable law;

c) Rent, lease, sublicense, distribute, or otherwise transfer the Software to third parties outside the Licensee’s organisation without prior written consent from The Pixel Farm Ltd;

d) Remove or obscure any proprietary notices, trademarks, or disclaimers within the Software; or

e) Circumvent, modify, or interfere with any licence management or activation mechanism.

4. Services

4.1. The Licensee acknowledges and agrees that:

a) Use of the Software requires an internet connection to access services that run on servers operated by or on behalf of The Pixel Farm Ltd;

b) Data required for the operation of the Software or services may be transferred to and stored on such servers as necessary to fulfil The Pixel Farm’s obligations under this agreement; and

c) The Licensee is solely responsible for procuring and maintaining all network connections and telecommunications links from the Licensee’s own systems to The Pixel Farm’s servers, including any costs, reliability, and security associated with those connections.

4.2. The Pixel Farm Ltd shall use commercially reasonable endeavours to ensure services are available at all times, except during planned maintenance windows or during unscheduled downtime that may result from outages or failures by third-party providers.

4.3. The Licensee acknowledges and agrees that such unscheduled interruptions are beyond The Pixel Farm’s control and that no guarantee of continuous service availability is made.

5. Support and Maintenance

5.1. The Licensee may access free community support via The Pixel Farm’s public support forum at https://www.thepixelfarm.co.uk/group/pftrack-support-community.

5.2. Access to a ticketed technical support service may be purchased directly through the Studio Account system under The Pixel Farm’s applicable support terms.

5.3. The Pixel Farm may, at its discretion, provide additional maintenance updates, patches, or performance improvements, which shall be made available at no extra charge during the lifetime of the licence.

5.4. The Licensee acknowledges and agrees that The Pixel Farm Ltd may, at its sole discretion and at any time, add, modify, suspend, or permanently discontinue any feature, functionality, or component of the Software, in whole or in part, without prior notice. This includes, but is not limited to, disabling certain services, tools, or integrations provided through the Software, either temporarily or permanently.

5.5. The Licensee acknowledges and agrees that continued access to or availability of specific features is not guaranteed, and use of the Software is subject to such changes as made by The Pixel Farm Ltd from time to time.

5.6. The Pixel Farm Ltd shall not be liable to the Licensee or to any third party for any loss, damage, or inconvenience resulting from any modification, suspension, or discontinuation of any functionality of the Software, except as required by applicable law.

6. Transfer and Account Management

6.1. Licences may be reassigned or transferred within the same organisation through the Studio Account system.

6.2. Transfers to external organisations are not permitted.

6.3. The Account Owner is responsible for managing all licence allocations, user permissions, and ensuring compliance with this Agreement.

7. Confidentiality and Security

7.1. The Licensee agrees to maintain the confidentiality of any activation codes, login credentials, or licence files provided by The Pixel Farm.

7.2. The Licensee shall implement reasonable measures to prevent unauthorised access to or use of the Software.

8. Termination

8.1. This Agreement shall remain in effect until terminated.

8.2. The Pixel Farm may terminate this Agreement immediately if the Licensee breaches any material term, including unauthorised copying, transfer, or misuse of the Software.

8.3. Upon termination, the Licensee must immediately cease all use of the Software and delete or disable all copies in its possession.

9. Limited Warranty

9.1. The Software is provided “as is” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement. The entire risk arising out of the use or performance of the Software remains with the Licensee.

10. Limitation of Liability

10.1. To the maximum extent permitted by law, The Pixel Farm shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, business interruption, or loss of data.

10.2. The total liability of The Pixel Farm, whether in contract, tort, or otherwise, shall not exceed the total licence fee paid by the Licensee.

11. Governing Law

11.1. This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

11.2. The parties submit to the exclusive jurisdiction of the courts of England and Wales.

12. General

12.1. This Agreement constitutes the entire agreement between the parties with respect to the Software and supersedes all prior understandings or representations.

12.2. No amendment or modification to this agreement shall be valid unless 30 days notice is provided via email to the Account Owner.

12.3. If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

 

Last updated: November 2025